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9-1-1 Rural Addressing

FrequentlyAsked Questions
  • What is a 9-1-1 address?
    A 9-1-1 address is the "physical" address of your structure. When you dial 9-1-1 from a "land" phone in an emergency, this is the location information that is available to a dispatcher.

  • Why do I need a 9-1-1 address?
    When a dispatcher receives a 9-1-1 call, they need to be able to locate the caller. The dispatcher guides emergency responders to the location. In the case of "land" phones, a 9-1-1 address should be tied to it so that the dispatcher can see it automatically. This is especially important if the caller is unable to speak or unaware of the 9-1-1 address.

  • When do I need a 9-1-1 address?
    Many types of structures require a 9-1-1 address, including some types of barns, shops, buildings and garages; businesses; all houses and/or mobile homes; as well as water and cell towers. When you apply for your building permit, one of the forms you must fill out is a "9-1-1 Rural Address Application". Permit packages are available through Development Services. Please visit the Development Services website or call them at (972) 548-5585.

  • How do I get a 9-1-1 address?
    A 9-1-1 address is assigned when a structure is being built or moved onto a location, such as a mobile home or portable building. A ​ "9-1-1 Rural Address Application" is part of the permit application package. Permit packages are available through Development Services. Please visit the Development Services website or call them at (972) 548-5585.
    If you need to find out the 9-1-1 address of an existing structure, call our office at 972-548-4192; however, if it is in relation to a permit, please fill out the permit application indicating an existing structure.

  • How should I display my 9-1-1 address?
    Seconds count when emergency responders are trying to locate an address. Please follow the guidelines of the "Address Display Brochure"to make sure your 9-1-1 address is displayed properly.
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