Offices Closed for Good Friday: All county offices will be closed on Friday, April 10, for the holiday. This includes parks offices, public works, courts and all other administrative offices. Offices will re-open Monday, April 13.

Animal Services

IMPORTANT NOTICE: Due to the risks involved with COVID-19, the Collin County Animal Shelter will not take walk-ins to our facility until further notice. We do this to protect our most vulnerable residents and our staff. If you want to come to the shelter, you must:

  • Make an appointment first. This includes adoptions, looking for a lost animal, surrenders, quarantine drop off/pick-up, or bringing in a found/stray animal. 
  • Appointments can be made by calling (214) 945-4870. This is an inbox set up specifically for setting up appointments and will be monitored during normal business hours. 
  • We will return your call to make an appointment as soon as possible. We apologize for the inconvenience.

Find a Pet Adopt a Pet 

     Dog flu facts!

Shelter Hours
Tuesday-Friday, 9 a.m.-6 p.m.
Saturday-Sunday, Noon-5 p.m.
Closed on Monday
Monday and Holidays, lost animal search by appointment only

Shelter - Animal Visitation Hours
Tuesday-Friday, 9 a.m.–5:45 p.m.
Saturday-Sunday, Noon–4:45 p.m.
Closed on Monday (no visitations)
Please check Facebook or call/email for holiday open hours

Animal Control Hours
Tuesday - Sunday (see Service Area), 8 a.m.–5 p.m.
Closed on Monday
Dial 9-1-1 for emergencies

Collin County Animal Services
4750 Community Ave.
McKinney, TX 75071
972-547-7292 (McKinney)
972-424-1460 x7292 (Metro)
972-547-7290 (Fax)