​IMPORTANT: Housing & Living Assistance program to launch soon;  Free COVID-19 testing for uninsured available through Collin CARES program.

Animal Services

IMPORTANT NOTICE: The Collin County Animal Shelter is open for business – but with a limited occupancy allowed in the building at this time. To ensure that you will be able to come in and visit us right away, you are highly encouraged to make an appointment and secure a time slot before coming to the shelter.

  • Make an appointment first. This includes adoptions, looking for a lost animal, surrenders, quarantine drop off/pick-up, or bringing in a found/stray animal. 
  • Appointments can be made by calling (214) 945-4870. This is an inbox set up specifically for setting up appointments and will be monitored during normal business hours. 
  • We will return your call to make an appointment as soon as possible. We apologize for the inconvenience.

Find a Pet Adopt a Pet 

     Dog flu facts!

Shelter Hours
Tuesday-Friday, 9 a.m.-6 p.m.
Saturday-Sunday, Noon-5 p.m.
Closed on Monday
Monday and Holidays, lost animal search by appointment only

Shelter - Animal Visitation Hours
Tuesday-Friday, 9 a.m.–5:45 p.m.
Saturday-Sunday, Noon–4:45 p.m.
Closed on Monday (no visitations)
Please check Facebook or call/email for holiday open hours

Animal Control Hours
Tuesday - Sunday (see Service Area), 8 a.m.–5 p.m.
Closed on Monday
Dial 9-1-1 for emergencies

Collin County Animal Services
4750 Community Ave.
McKinney, TX 75071
972-547-7292 (McKinney)
972-424-1460 x7292 (Metro)
972-547-7290 (Fax)