COVID-19 vaccines frequently asked questions

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Please note: for updated information on COVID-19, including vaccine eligibliity and boosters, please visit our COVID-19 vaccine page and our News & Advisories on the COVID-19 virus. 

Where can I get the vaccine?
  • We advise that you visit the Collin County Health Care Services (CCHCS) Vaccine Page, where you will find a searchable, sortable map of providers statewide. Note: the map on this page is embedded from Texas Department of State Health Services and we do not control what information is on the map.
Second doses 
  • In most circumstances, patients will need to return to the location where they got their first dose of vaccine to get their second dose of vaccine. The Texas Department of State Health Services (DSHS) automatically ships each location the corresponding second dose on the correct date. 

What if I traveled out of state or moved for my first dose?
  • If you traveled a long distance or moved in between your first and second dose, and now do not want to make the trip again or do not have the means to return back to your original vaccine provider, you will have to make new arrangements. Unfortunately, CCHCS. Individuals should check with local pharmacies and doctor’s offices to secure their second dose of the vaccine.

What if I lost my vaccination card? 
  • The provider who administered the vaccine to you should be able to re-issue a card; the county's healthcare department cannot. The State health department is also able to issue replacement vaccination cards. The Texas Department of State Health Services (DSHS) uses the Texas Immunization Registry -- called ImmTrac2 -- to keep vaccine records.

Am I eligible for the vaccine?
  • The Texas Department of State Health Services (DSHS) is the governing organization that decides who is eligible to receive the vaccine to see the latest information on who is eligible to receive the vaccine, go here: COVID-19 Vaccine Information.

What about booster shots? 
  • COVID-19 booster shot information is evolving daily, and we will continue to update information as it becomes available from State and Federal health authorities. See our Booster Shot page. 

School/TEA Mask Guidance

Can Collin County or Collin County’s health department force schools to continue masking or remove a mask mandate?

The TEA has issued a statement saying school boards have the "full authority to determine their local mask policy," and that their current practices on masks may continue unchanged.

  • The decision to continue wearing or not wearing masks at daycare facilities is up to whichever body governs that daycare. It will be the one to decide if masks are still required to be worn by students or staff.