County Judge issues executive order to suspend walk-in traffic at county buildings

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MARCH 20, 2020 -- Collin County Judge Chris Hill issued an executive order today suspending all unscheduled, in-person visits to county buildings for as long as the county’s disaster declaration remains in effect. The order states that Collin County government offices will remain open for scheduled in-person appointments, as well as for business by phone, by mail, and online.

In an effort to limit the potential exposure to COVID-19 for the public and county employees, several Collin County elected officials have also issued detailed guidance regarding their respective departments. Today’s order, however, will require the county to lock down its buildings, and asks that residents call for an appointment to limit the numbers of people in any one place at the same time.

“We want everyone to understand that Collin County is staying open,” Judge Hill told staff and elected officials during a conference call this afternoon. “Although we’re being creative about service delivery, we remain committed to providing the public with excellent service during this unique time.”

Individuals seeking an in-person appointment are encouraged to contact the appropriate county department directly. Department phone numbers are available in the county's directory. Assistance is also available on the county’s main phone number: (972) 548-4100.