Frequently Asked Questions

What records are stored in the County Records Center?
Public records created or received by various county departments are maintained in compliance with Texas mandates governing the retention, disposition, utilization, and preservation of these records.

How do I request a record?
All requests for records must be submitted to the originating department. The department will then coordinate retrieval of the requested record.

Which department has the records I am looking for?
Example: if you need birth or death certificates, land deeds, or vital information please contact the County Clerk's Office located at 2300 Bloomdale Road, Suite 2104. Please see the Public Information Office webpage for a list of commonly requested records, or call 972-424-1460.

How long does it take to retrieve a record?
The goal of the Records Center is to have the requested documents delivered to the requesting department within one county business day. A response to an Open Records Request is provided within 10 business days.