Offices Closed for Thanksgiving Holiday: All county offices will be closed on Thursday, Nov. 26, and Friday, Nov. 27, for the holiday. This includes parks offices, public works, courts and all other administrative offices. Offices will re-open Monday, Nov. 30.

Complaints And Compliments

​​​Due to the COVID-19, we are currently not allowing complaints to be filed in person.

The Collin County Sheriff's Office takes all complaints against its employees seriously and will investigate them thoroughly.

Complaints and compliments may be filed by emailing the form below to the Professional Standards Section, sending a detailed letter to the Professional Standards Section, or by printing the PDF form below and mailing it to the Professional Standards Section at:

Collin County Sheriff's Office
Professional Standards Section
4300 Community Ave.
McKinney, TX 75071.

Citizen Compliment/Complaint Form (PDF)​​


Collin County Sheriff's Office
4300 Community Ave.
McKinney, TX 75071

Map to Justice Center


Main: 972-547-5100
Jail: 972-547-5200

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