The Collin County Sheriff's Office accepts Open Records Requests in compliance with
Chapter 552 of the Texas Government Code (Public Information Act). Requests may be submitted
online or
in writing. We recommend using our online portal for faster processing.
Note: The Public Information Act does not require us to create new records, perform legal research, or answer questions. Requests must seek records that already exist.
How to Request Open Records
Choose one of the following options to submit your request:
Submit Online
Submit your request using the Sheriff's Office Open Records Request Portal:
Submit a Request Online
Purchase Crash Reports
Crash reports can be purchased through the Texas Department of Transportation:
TxDOT C.R.I.S Crash Report System
Submit in Person or By Mail
Written requests may be submitted in person or by mail to:
Collin County Sheriff's Office
ATTN: Open Records
4300 Community Avenue
McKinney, TX 75071
The lobby is open
Monday through Friday, 8:00 AM to 5:00 PM (excluding holidays).
Need Help with Your Open Records Request?
For questions related to open records requests, please contact our Records Section:
Email:Open Records
Phone: (972) 547-5199
Payment Information
Payments are accepted Monday through Friday, from 8:00 AM to 4:30 PM. Payments will not be accepted after 4:30 PM, on County holidays, or during office closures.
Common Fees
Below are common request types and associated fees:
-
Accident Report – $6.00
-
Inmate Mugshot Photo – $5.00
-
Offense Report – $5.00
-
Dispatch Incident Log – $3.00
Additional fees may apply for other records. A full fee schedule is available
here.
Policies Regarding Requesting Open Records
Please review the following before submitting your request:
Submission Requirements
- Requests must be made in writing.
- Requests should ask for existing records only. The Sheriff's Office is not required to create new records, perform legal research, or answer general questions.
- Requests are processed case-by-case, in the order received, in accordance with the Public Information Act.
- Requests sent to any email address other than the Sheriff's Office Records Section are not considered received under Government Code Section 552.301(c).
Processing Timeline
- The Sheriff's Office has 10 business days to release the records or respond to your request.
- You will be notified if:
- Your records are ready for release
- Payment is required before release
- Additional clarification is needed
What to Include in Your Request
Include as much of the following as possible to help us locate your record:
- Report or call number
- Type of report / incident
- Date of incident or report
- Address where incident occurred
- Names of involved parties
- Any other identifying information
A $5.00 search fee applies if the offense number, call number, or jailing date is not provided.
If you're missing details, use these tools to search:
Collin County Judicial Search
Attorney General Review
If your request requires review by the Texas Attorney General:
- We will forward it for a formal ruling.
- The AG may take up to 90 days to issue a ruling (may be extended).
- Once ruled, we have 15 days to release approved records.
Transparency During Review:
- You will be informed of all correspondence with the Attorney General related to your request.
- The Sheriff's Office does not decide what may be released, that is determined by the Attorney General based on Texas law.
- All rulings are final and must be followed.
More information:
Texas Attorney General's Open Government Section
Looking for Court Records?
The Sheriff's Office does not release court records.
Please contact the appropriate office for court-related documents:
-
District Clerk – District Court cases
-
County Clerk – County Court at Law cases
-
Justice of the Peace – Traffic, small claims, evictions
Online Judicial Search Tool – Locate court information and records
Judicial records must be requested from the appropriate clerk’s office — not the Sheriff's Office.
Links & Resources
You may obtain a copy of a Texas Peace Officer's Crash Report (CR-3) by using the TxDOT Crash Report Online Purchase System. Reports are delivered instantly if available. A small surcharge may apply. Visit the
crash site for more details on access, confidentiality, and fees.
If the system cannot locate your report based on the information provided, you will not be able to purchase the crash report through the online system.