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Frequently Asked Questions

The following are commonly asked questions pertaining to the voter registration and elections process. However, if you didn’t find the answer to your question below, please email the elections department at election@collincountytx.gov.

 
Voter Registration

Am I registered?
Check to see if you are registered using the Collin County Voter Registration Card Search. You can also search for your registration using the Texas State Voter Database.

How can I update my address?
If you have moved within Collin County you have two options:

  1. Update online using the Secretary of State’s Online Address Change website
     
    OR
     
  2. Fill out a new registration form and mail that in or drop it by our office at 2010 Redbud Blvd, Ste 102, McKinney TX 75069

If you have moved to or from another county: You must fill out a new registration form

How can I change my name?
Name changes can be made the same way you update your address, with the Secretary of State’s Online Address Change or by submitting a new registration form.

When is the deadline to register or change my registration?
The deadline for registering or updating your information is 30 days before Election Day, in order for it to be effective for that election.

Can I register my family members?
If you are registered to vote in Collin County or have submitted an application to Collin County, you can be appointed as an agent for your parent, child or spouse who is eligible to be a registered voter in Collin County. You can then submit an application on that person’s behalf. You must have his or her permission, and you must sign your name and your relationship to the applicant on the form in order for it to be accepted.

Can I register my friends?
You can register non family members in Collin County only if you come in to the office to be deputized as a Volunteer Deputy Registrar. For more information, please see our Become a Volunteer Deputy Registrar page.

Do I have to register for each election?
No, once you are registered you do not need to reregister unless you move to another county, but please remember to update your information with us whenever you move.

Can I get a replacement certificate?
Yes; please send your written and signed request to: 2010 Redbud Blvd, Suite 102, McKinney, TX 75069.

I never received my certificate. What should I do?
Contact our office via phone (972-547-1990), mail (2010 Redbud Blvd, Ste102, McKinney, TX 75069), or email (election@collincountytx.gov), and we will regenerate your certificate.

My certificate has expired; do I need to reregister?
No, you will automatically be sent a renewal certificate at the end of each odd numbered year. However, if you have moved, you do need to update your address with us.

Can I get a list of registered voters?
Yes; for details, visit our webpage on Requesting Voter Lists.

 
Voting

On Election Day, can I vote at any polling place I choose?
No. On Election Day, you must go to the polling place your precinct is assigned to in order for your ballot to count. (This will be different only when we are conducting a countywide election and utilizing Vote Centers.)

Where is my polling place?
If you know your precinct, you can look up your Election Day polling location and link to an interactive map of each location on the Election Day Polling Locations webpage. If you do not know your precinct, you can find it by checking our Voter Registration Card Search. We also have a static countywide map of the Election Day polling places at the bottom of the Election Day Polling Locations webpage as well. Note: During May elections, you may need to go to more than one location to vote, if the jurisdictions are not contracting with Collin County. If you do not see both your city and ISD on the list, contact the jurisdiction for details.

During Early Voting, can I vote at any Early Voting location?
Yes; if it is an election we are conducting, you can vote at any of our locations. If a jurisdiction is conducting its own election, contact the jurisdiction to find locations & times of voting.

When and where are the Early Voting locations?
Visit the Early Voting Locations webpage to view the list of Early Voting Locations with links to an interactive map of each location or to view the static countywide map of Early Voting Locations at the bottom of the page. Note: During May elections, you may need to go to more than one location to vote, if the jurisdictions are not contracting with Collin County. If you do not see both your city and ISD on the list, contact the jurisdiction for details.

Why isn’t my normal voting location open this time?
Polling locations are chosen by the entity holding the election (city, ISD, or county) and therefore are not always the same. Other circumstances such as building or road construction, and scheduling conflicts on privately owned locations can also affect whether or not a location is used. Please check our website each election for locations.

Are the same locations used for every election?
Polling locations are chosen by the entity holding the election (city, ISD, or county) and therefore are not always the same. Please check our website each election for locations.

The ‘Valid From’ date on my voter certificate is not until Election Day; can I vote during Early Voting?
Yes, as long you are eligible for the election (the ‘Valid From’ date must be Election Day or earlier) you can vote during Early Voting. 

I am registered in another county in Texas, can I vote in Collin County?
You must be registered in the county you claim as your permanent residence. If it is past the registration deadline for an election, and you have moved into Collin County and are still registered to vote in your prior Texas County, you may be able to vote a limited ballot containing only jurisdictions common to both your old and new address. Please call our office for details. (972) 547-1990

Do I need a photo ID in order to vote?
Voters are now required to present an approved form of photo identification in order to vote in person in all Texas Elections. View the Photo ID Informational Flyer or visit votetexas.gov for more information. Identification must be current or have expired no more than 60 days before being presented for voter qualification at the polling place; except for the United States citizenship certificate.

Do I need my voting certificate to vote at the polling place or at Early Voting?
It is helpful to the process along with the required photo ID.

I voted a provisional ballot. How do I find out if my ballot will count?
You will receive a letter indicating whether or not your provisional ballot was counted, and if not, why.

Can I vote by mail?
If you are disabled, over 65, in jail but still eligible to vote, or will be out of the county during both Early Voting and on Election Day, you can vote by mail. You must fill out a new Application for Ballot by Mail for each election.

How do I apply to vote by mail?
You must fill out the Application for Ballot by Mail and return it to our office between 60 days and 7 days before Election Day.

If I am in the military, or overseas, what options do I have?
Military and overseas citizens can register to vote and request paper or email ballots using the Federal Post Card Application; visit the Military and Overseas Voters page on the votexas.org website for details.

When will the ballots be mailed?
The first ballots are mailed 45 days before Election Day; after that, ballots are mailed out daily as applications are received and processed.

When does my voted ballot have to be received?
Ballots must be received in our office by 7 p.m. Election Night, unless they are coming from overseas, in which case the deadline is 5 days later.

Can I hand deliver my mail ballot?
No, mail ballots must be delivered by mail or common or contract carrier (USPS, FedEx, UPS, etc.)

I did not receive my mail ballot. Can I get a replacement?
Yes; call our office for details. (972) 547-1990

What if I request a mail ballot, but I end up being in the county during Early Voting or on Election Day?
You must either surrender your absentee ballot to the Early Voting worker, or vote using a provisional ballot in order to vote in person.

 
Results

When will we know the results of the election?
Initial results will be available on the Election Results webpage shortly after 7pm on Election Night, and will be updated periodically as tabulation continues. Final official results will not be available until the certification of the election. Sign up for our Election Results Email Distribution List to have results emailed to you on Election Night as they are updated.

Can I get lists of people who have voted?
Yes, we can provide you with this information for a minimal fee to cover the cost of reproduction. Details can be found on our Requesting Voter Lists webpage.

 

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