​The Collin County District Clerk’s Office is excited to announce the reopening of a passport acceptance facility within the Collin County Courthouse, located at 2100 Bloomdale Road, McKinney, TX 75071. The office will officially open its doors to the public on November 4, 2024, offering a much-needed service to Collin County residents. Please note that the office will only be processing DS-11 applications (for first-time passport applicants or minors aged 16 and under) and will not handle DS-82 applications (for passport renewals). The new office will be conveniently situated next to the District Clerk’s existing front counter windows on the first floor of the courthouse.

This reopening comes after a collaborative effort led by Collin County District Clerk Mike Gould, who worked diligently since taking office in 2023 to restore passport services for the county. “We made a trip to Washington, D.C. in March 2023 to meet with our Collin County Congressional delegation to seek their assistance in opening doors at the State Department for reinstatement into the program. We stayed hopeful and finally received word in February 2024 that we were approved by Passport Services management to again operate a facility,” said Mr. Gould.

The initiative to restore passport services to Collin County was spearheaded by Congressman Keith Self (CD-3), who led discussions with the State Department. “I extend my congratulations to Collin County District Clerk Mike Gould for his tenacity in securing the reopening of the passport acceptance facility inside the Collin County District Clerk's office. Along with my colleagues, Rep. Fallon and Rep. Allred, I began advocating to the Department of State last June on behalf of the county's proposal. After months of engagement with the State Department, the Dallas Passport Agency, and the County, the Clerk's office will soon begin processing passport applications. This new acceptance facility will be a boon to county residents. Our efforts have paid off,” said Congressman Self.

Congressman Pat Fallon (CD-4) expressed his enthusiasm for the reopening, stating, “This is great for our constituents and a win for Collin County. I am glad our office helped achieve this goal for the citizens of Collin and surrounding counties.”

Congressman Colin Allred (CD-32) added, “North Texas is a hub for international travel, and Collin County is one of the fastest-growing counties in Texas. Unfortunately, current passport services are insufficient to meet the needs of our growing region. Folks in Collin County should not have to travel long distances to neighboring counties just for their passport appointments. Securing a passport will now be much more convenient with this new Collin County acceptance facility, which will offer additional passport services, including walk-up services. I was proud to work with Collin County and my colleagues Congressman Self and Congressman Fallon to help get this done.”

The Collin County passport offices were closed in 2019 due to an investigation by the Dallas Passport Agency and the U.S. Department of State. In preparation for the reopening, the District Clerk’s office has implemented new procedures and auditing measures to ensure the highest level of accountability and customer service.

The new passport acceptance facility will initially operate by appointment only, with bookings available through the District Clerk’s website. Plans are underway to introduce same-day, walk-up services in the near future to better serve the rapidly growing population of Collin County.

County Judge Chris Hill and the Collin County Commissioners’ Court have also been instrumental in supporting this reopening. Discussions regarding the office's reopening strategy were held during the Commissioners’ Court meeting on April 15, 2024.

For further media inquiries, please contact Collin County District Clerk Mike Gould at 972-548-4369 or via email at mgould@co.collin.tx.us.