Food-Borne/Illness/Restaurant or Food Service Inspections or Complaints
How do I report a suspected food-borne illness ("food poisoning") or unsanitary conditions involving food service?
Collin County only performs inspections or investigations for food service complaints (including restaurants, food stores, schools, day cares, etc.) or food-related illness for the following areas:
- Unincorporated areas (outside of any city's city limits)
- Wylie city limits
- Melissa city limits
- Lowry Crossing city limits
- Weston city limits
- Josephine city limits
- Farmersville city limits
To report a complaint regarding food or unsanitary conditions for any of the above areas, you may send a report via email to environmentalhealth@collincountytx.gov
To report a suspected food-borne illness ("food poisoning") or unsanitary conditions involving food service or any other unsanitary condition/health complaint for any other city within Collin County, you will need to contact that city directly to make your report.
Information for Food Service Establishments
What rules does the county use when inspecting a food service operation (including temporary operations)?
Collin County uses the Texas Food Establishment Rules (TFER) from Chapter 228 of the Texas Health and Safety Code - Link to TFER and Food Service Rules
Do I need to permit with the County in order to sell food?
Collin County only permits establishments for food service (including restaurants, food stores, schools, day cares, mobile vendors, temporary events, etc.) for the following areas:
- Unincorporated areas (outside of any city's city limits)
- Wylie city limits
- Melissa city limits
- Lowry Crossing city limits
- Weston city limits
- Josephine city limits
- Farmersville city limits
To permit food service for any of the above areas, you will need to apply through the Collin County Citizen Self-Service Portal for a food establishment or mobile food establishment permit.
To permit food service in any other city within Collin County, you will need to contact that city directly to obtain your permit.
What if I only want to operate a food business on a temporary basis or for a specific event?
Collin County allows food operators to obtain a Temporary/Short-Term Event Food Permit that will allow you to operate your establishment for a period on not more than 14 days at a single location. Your online application and payment MUST be received by Development Services five (5) business days prior to the 1st anticipated day of operation or your request for a permit will be denied. Apply for a temporary food establishment permit through the Collin County Citizen Self-Service Portal.
What is the cost of a food service permit?
All of our permit fees are included on our Main Page - Permit Fees
Does the county require Certified Food Management certification and/or Food Handling certification?
State law requires that "At least one employee that has supervisory and management responsibility and the authority to direct and control food preparation and service shall be a certified food protection manager who has shown proficiency of required information through passing a test that is part of an accredited program" and "Except in a temporary food establishment and the certified food manager, all food employees shall successfully complete an accredited food handler training course, within 60 days of employment."
Public Swimming Pool/Spa/Splashpad Annual Operating Inspections
Do I need to permit with the County in order to operate a public swimming pool?
Collin County only permits public swimming pools in the following areas:
- Unincorporated areas (outside of any city's city limits)
- Wylie city limits
- Melissa city limits
- Lowry Crossing city limits
- Weston city limits
- Josephine city limits
- Farmersville city limits
To permit public swimming pools for any of the above areas, you will need to apply through the Collin County Citizen Self-Service Portal for an Annual Health Permit to operate Public Pool or Spa.
To permit public swimming pools in any other city within Collin County, you will need to contact that city directly to obtain your permit.