Citizen Self-Service

​​All NEW permit and NEW plan applications need to be applied for online through the CSS Portal. The online portal will streamline these processes through digital plan review, online permit and plan applications, online payments and online inspection requests with real-time status of your transactions available in the portal. Paper form applications will no longer be accepted.

How Do I Use The CSS Portal?

  • An account will have to be created with your email address before you can apply for a permit, plan or request an inspection.
  • Any documents submitted for review will need to be in the format specified on the attachment screen.
  • Invoices will be sent through the CSS portal for all plan, permit and inspection fees. There is a merchant fee for all credit card payments of 3.95% ($6.95 minimum). This nonrefundable fee is labeled as a “Processing Fee” and is not collected by the County.
  • Inspections will be requested through the CSS portal.

CSS Portal User Guides

  
  
collapse Category : Frequently Asked Questions ‎(1)
Citizen Self-Service FAQs.pdfCitizen Self-Service FAQs
collapse Category : How To Guides ‎(5)
How to Apply for a Permit.pdfHow to Apply for a Permit
How to Apply for a Plan.pdfHow to Apply for a Plan
How to Make a Payment.pdfHow to Make a Payment
How to Register for a CSS Account.pdfHow to Register for a CSS Account
How to Request an Inspection.pdfHow to Request an Inspection

Contacts

  
  
  
  
Plan / PlatEngineeringEngineering@collincountytx.gov(972) 548-3727
Commercial PermitFire MarshalFMAdmin@collincountytx.gov(972) 548-5576
Fireworks PermitsFire MarshalFMAdmin@collincountytx.gov(972) 548-5576
Residential PermitsDevelopment ServicesDevelopmentServices@collincountytx.gov(972) 548-5585
OSSF / ”Septic”Development ServicesDevelopmentServices@collincountytx.gov(972) 548-5585
Health PermitDevelopment ServicesDevelopmentServices@collincountytx.gov(972) 548-5585
Pool PermitsDevelopment ServicesDevelopmentServices@collincountytx.gov(972) 548-5585
Culvert PermitPublic WorksPubWorks@collincountytx.gov(972) 548-3700
Right-of-Way PermitPublic WorksPubWorks@collincountytx.gov(972) 548-3700