Inmate Accounts

​​​​Deposits to Inmate Accounts

At the time of admission, inmates are given a personal money account. Any cash in the inmate's possession at the time of admission is placed in their account, as are other funds received while detained at this facility. Inmates incarcerated in the Collin County Detention Facility can use the money in these accounts for commissary, telephone calls, and Self-Release (Bail). Funds may be deposited in an inmate's account using only the following options:

Touch Pay  

Fund an Inmate Account
Fast and Convenient Ways
24-Hour / 7 Days a Week Account Funding
Using Visa / Mastercard * PayPal * Electronic Check * or Cash (At Kiosk only)

You must have the following information to fund an account:

Collin County Sheriff's Office
Facility No. 275001
Inmate SO No.
Inmate Name:

3 Easy Ways to fund an account

​By Lobby Kiosk

Location: Detention Facility Lobby
4300 Community Ave.
McKinney, TX 75071

By Telephone
  1. Call 1-866-232-1899 (Toll-Free)
  2. Have available Visa / MasterCard (credit or debit) or personal checking account information
  3. Follow voice prompts
  4. Completed transactions will receive a confirmation number
By Internet
  1. Go to Touch Pay (
  2. Follow on-screen prompts to create an account (you will need an email account to register)
  3. Make sure to have the information above and follow the on-screen prompts
  4. Completed transactions will receive a confirmation number

There is a convenience fee to use this system. Changes will appear on your credit card/checking statements as INMATE PAYMENT.

Inmate Commissary

Inmates incarcerated in the Collin County Jail are able to purchase commissary using their inmate account. Commissary includes food, snacks, and select approved items. Friends and families can also send inmates iCare Packages.

To browse available items and order an iCare Inmate Package, click the iCare Gifts logo below.

ICare Inmate Packages